The account from Yamaha Music (Asia) was that its staff member was not aware of Alex’s condition during enrollment, and the teacher learnt of it only when Alex’s grandmother informed him personally during the first lesson. The school apologised for the communication breakdown anyway. Last night, it delivered a letter of apology in person to Mr Lim.
Yamaha has apologised on behalf of its flute teacher for refusing to teach an autistic boy named Alex. It acknowledged that its staff was unprofessional in dealing with the issue but said it was because he/she was "anxious". Is this a good-enough apology?
A former teacher of the autistic child who got rejected flute lessons has spoken up about the matter. He was disappointed in the new Yamaha teacher for discriminating a special needs child and denying him of the chance to learn music.