Tag Archives: ToastBox

She has been complaining that she manager will deduct $120 a day for MC taken. I told her it is against MOM rule for such deduction but she is afraid of confrontation with the management. The manager even dare to challenge any staff to report such arrangement. He said "I will sack u for being a difficult staff"!!!

My colleagues and I visited Toast Box at TTSH during lunch time and ordered Teh-C Kosong. The staff told us that they do not have evaporated milk and requested us to consider a change of order. We then changed the order to Teh Siew Dai. This is the first time I see Teh Siew Dai like this. It seems the milk is spoilt. When questioned, the staff said this is normal for Teh Siew Dai.

Like how a normal consumer would react, Mr Chew and his 2 colleagues, who felt as disgusted having the same order (definitely curry chicken was cooked and served from the same pot), approached the staffs at Asia Square Toast Box complaining about their shocking discovery. They offered to change their meal to another and ask them to top up the cost difference. Not only were they not apologetic towards such hygiene negligence, their service were very questionable too.

We would like to assure all customers that food hygiene and sanitation are the utmost priorities at Toast Box. Since the reported incident, our NEX outlet has taken immediate action on the night to thoroughly clean and disinfect equipment and display shelves within the stores.

Last night I was at Serangoon Nexx mall. While passing by Toastbox, they were preparing to throw off all the unsold breads. What shocked me was their practise of actually parking the rubbish dump right at the shop. Insects were crawling all over the bin. This is really disgusting.

There is no sense of customer-orientedness in the companies in your chain. I was at Toastbox at Rail Mall this afternoon and found that the store was very smoky. At first I was alarmed because I thought it was a fire but later my colleague told me it was because a staff member had been burning incense for the Hungry Ghost Festival inside the hidden kitchen area or immediately outside it (he had been told by the PRC kitchen assistant).