Telecommunications

STARHUB REFUSED TO ALLOW CUSTOMER TO MAKE EMERGENCY PHONE CALL

What a let-down by StarHub! Arrived at Tampines Mall on 27 Oct and had the unfortunate occurrence of a flat handphone battery. Without any payphone available at the mall, I was quite confident that Starhub would provide assistance, in helping me call my wife who was already at the mall. Despite identifying myself as a Hub Club customer, I was not given any assistance from the sales staff, supervisor and manager.

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NO INTERNET CONNECTION FOR 4 DAYS STRAIGHT, THANKS TO M1!

My home fibre broadband got disconnected last Friday for no apparent reason and has been down since. This is the 3rd time i have had a prolonged disconnection under M1 since i switched to them from Singtel (big fking mistake) roughly one year ago. Best part is I didnt have any such issues with Singtel under their ADSL broadband in my 10 over years with them. The last time this happened there was absolutely NO follow up at all and they only agreed to waive my bill after I angry-emailed them. They obviously didnt bother looking into the cause of the problem since, and here I am, using a public library's wifi typing this out on my small little handphone screen.

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OMGTEL CLARIFIES RELATIONSHIP WITH SMRT, RELEASES NEW LOGO

OMGTel (OMG) will not just make up the numbers and be content with being the fourth telco in Singapore in terms of market share, said Consistel chairman Masoud Bassiri on Thursday. Another company that had thrown its hat in the ring to be the fourth telco, MyRepublic, had earlier stated it wanted to corner 10 per cent to 15 per cent of the market.

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SMRT GOING TO BE SINGAPORE'S 4TH TELCO

Transport operator SMRT announced today that it has entered an agreement with OMGTEL (OMG) to work on a bid for the fourth wireless telecomunications carrier licence here. In a notice filed with the Singapore Exchange, SMRT said the collaboration agreement will be “for the provision of such services and/or goods as may be agreed between the parties and will seek to leverage on synergies that can be derived from the Company’s extensive media presence and commuter reach”.

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MyRepublic to be Singapore's fourth telco?

After more than a decade, Singapore could finally have its fourth full-fledged telecommunications company. The newest kid on the block, two-year-old local broadband services provider MyRepublic, says it has fibre connections set up islandwide, and is prepared to begin providing mobile services. Analysts say a fourth telco could enhance competition and give users more options. Already, MyRepublic is saying that it will offer unlimited data bundles - which are not available now.

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