Tag Archives: technician

FT IN DISPUTE WITH SIM LIM COMPUTER TECHNICIAN TELLS HIS SIDE OF STORY

The sim lim shop owner got my macbook in for servicing and took over 2 weeks to repair (while initially agreed to return the laptop the next day). Then when I went to his shop to check on it. He only had parts of my macbook in his shop. I asked the person to return my macbook without servicing and I told him that I'm ready to pay for what he's worked on.

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SAMSUNG TECHNICIAN DIDN’T TRY TO SERVICE MY PHONE, GAVE ME QUOTE FOR REPLACEMENT IMMED

I own a Samsung Note 5, and my stylus's spring is known to be stiff. I was using the S Memo feature and just after slotting the stylus into the holding compartment and compressing the stylus's back-tip, it FAILED to decompress. As a result, my stylus is stuck inside the holding compartment after standard normal use of the stylus feature. When I got to your Customer Service Centre, the technician there, hid inside your staff backroom as he (I did not see his person) claimed to be checking for faults. He did not leave the backroom and INSTEAD IMMEDIATELY CONCLUDED WITHOUT CLOSE INSPECTION that it was a fault with my back cover (a largely UNRELATED part), and AS OPPOSED TO EXPLAINING WHAT THE FAULT WAS got the front desk staff to do the dirty work and tell me that I had to pay a few HUNDRED SGD to replace the entire back of the phone. AT NO POINT WAS THERE AN ATTEMPT TO EXTRACT THE STYLUS.

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SMRT Taichi Breakdown Blame to Maintenance Staff

Human error played a role in at least two of the three train service disruptions this month, SMRT said today (Jan 29). The train that stalled between Yio Chu Kang and Ang Mo Kio during the morning rush hour on Jan 20 did so because the battery of its signalling system had been drained after a technician failed to close two circuit breakers after routine nightly servicing.

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