Tag Archives: Substandard

COMPLAINT: SINGTEL MIO TV INSTALLATION IS SUBSTANDARD & UNPROFESSIONAL

Last Friday I had my Singtel's Mio bundle relocated to my new house and it was a mistake. I should have cancelled it instead because the wires installation to the enclosure was substandard. I was surprise that the serviceman was so confidence to tell me that this is how they did it for all their customers; the panel box door cannot be shut after installation.

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SINGPOST SHOULD NOT BE ALLOWED TO GET AWAY WITH SUBSTANDARD SERVICE!

Someone needed to send an urgent mail to Australia and went to Singpost and asked, how fast can you send it? Singpost counter staff replied 1 to 2 working days by DHL at SGD 50. Else normal post at $1.30 will take 6 working days. So he took up the DHL $50 service but DHL didn't deliver as promised by second working day. He called up and asked why mail didn't reached as promised, then they told him will reach by the FORTH working day. He protested and eventually the mail reached by the third working day.

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