How did it come to this? Misa Travel is a reputable agency, which had been around for a long time, that people had trust in this company. to suddenly having its licence revoked, must have been a very serious issue within the company. Will customers then face the brunt of this sudden closure? STB confirm cannot help, thus affected customers can only claim via travel insurance, and maybe CASE.
Now is the school holidays, pity those customers who had already made bookings with the company, only to find out that their bookings are now void. How to make up for the lost time and money for these customers?