Tag Archives: SMRT

If this commuter can bring an entire bicycle through the gantry and into the train, it really makes you wonder how tight SMRT's security is.

A netizen complained about being scolded by a SMRT staff for not being "smart" enough to use the top-up machine. She was trying to top it up at the counter when the person approached her and reminded her that we are a Smart nation.

In a Facebook post praising a recently appointed SMRT Chairman Mr Seah Moon Ming, Khaw Boon Wan detailed a list of Mr Seah's achievements in the past and declared that Singapore's MRT reliability will improve faster under his watch.

Just when you thought the MRT breakdowns are no more an in thing, this morning, SMRT tries to remind the public again that breakdowns are part of our lives. An east-bound stretch of the East-West Line (EWL) has been affected by a track fault at Redhill station on Wednesday morning.

However, most passengers said that the waiting time was far longer than what SMRT tweeted, with one commuter even saying that she was stuck on a MRT train at Choa Chu Kang station for 40 minutes. Another commuter said he took 40 minutes to travel from Yew Tee to Jurong East, which is just four stations apart.

A reader complained about a bus driver whom he claims to be from China who was unprofessional in insisting that he pay the adult fare for his daughter although she is shorter than 120cm. He has reported the incident to the police.

A passenger complained about the major train breakdown on 18 August and insisted SMRT should not charge commuters whenever they have disruptions. Do you agree?

Even Workers' Party's Gerald Giam responded to the recent spate of MRT breakdowns by questioning Minister Khaw Boon Wan if he thinks the media is still unfairly magnifying the problem.

The lack of detection measures on the Bukit Panjang LRT network was already under intense spotlight due to the death of a man who fell onto the tracks there in March and was run over by two trains.

Our reader who takes the train everyday has complained about the massive train delay that crippled the NSL and DTL this morning. She claims SMRT reported shorter waiting time when passengers actually took more than 1 hr to reach their destinations. How will SMRT and SBS be accountable?