Smooth Experience

UBER TO CHARGE PASSENGERS WHO MAKES THEIR DRIVER WAIT

The additional fee, to be paid to the driver, will be pro-rated according to when the passenger finally boards the ride. For example, if a passenger arrives 30 seconds after the wait-time charge kicks in, the fee will be 10 cents. Uber announced that this is to fulfill their aim of making riders and drivers have a smooth experience every time an Uber service is used.

Uber explained on its website that passengers will be sent a notification on their mobile devices when their drivers are reaching the location. It has advised customers to only make a booking when they are near the pick-up location. The 20-cent-per-minute charge applies to the UberX budget service.

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