Tag Archives: Smoke

PANICKED PASSENGERS KEPT IN THE DARK DESPITE THICK SMOKE IN MRT

Some passengers called for urgent assistance through the train’s emergency intercom but received no response. We were distressed, trapped in a smoke-filled train and had no knowledge of what had happened or what to do. Can SMRT explain how its staff are trained to respond to an emergency reported through the intercom? Why was there no response in this incident? Finally, what measures does SMRT have to ensure passenger safety in confined spaces like an underground tunnel?

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