Tag Archives: singtel

A Facebook user shared his personal experience on a new scam tactic. He recounted how his SingTel mobile number was strangely terminated without his consent, and this was due to a hacker trying to takeover his number. These hackers were using a scam called SimSwap.

A Singtel customer found himself at the end of a bad bargain when Singtel billed him for exceeding his data plan charges by 0.0055GB despite him shutting off his mobile data consumption.

I went back home early without doing overtime, but it was a no-show and no-call from SingTel. The next day when I called them, they apologised and made another appointment at night to call me but it was yet another no-show. Exasperated, I called SingTel on the 3rd day to arrange for technicians to just come to my house for rectification on my fibre. This time they told me I would need to pay $60 if there is proved to be no problem on my fibre, without doing the phone check.

A Singtel customer who accidentally left his bag at its Bugis branch was baffled when the telco refused to help him. This has to be one of the worst service experience ever.

A loyal Singtel customer was disappointed with the telco for terminating his line because he was overseas and could not pay his bills on time. He was also angry that they promised to reactivate his line but to no avail.

A netizen claims Starhub is tricking its consumers to pay more for mobile plans by ceasing existing 4G plans and getting them to pay for new ones. Do you feel the same?

At about 2 am last night, Singtel internet connections were disrupted for unknown reasons. Netizens took to Singtel's facebook page to get answers but was met with empty silence. The bulk of disruption in internet services lasted for about 2 hours but as of 10am Saturday morning, there are still various reports of internet outages for Singtel users.

On the date and time after there was no sign of delivery, I called SingTel hotline and got a shock to learn that delivery date and time has been changed without even informing me.

In the past few months, several Singtel consumers have been hit by what Singtel refers to as "3rd party content provider" called TMT Connekt.

Our reader said Singtel did not let her cancel her Mio TV plan and later claimed her father has agreed to sign up for another plan. It's amazing how Singtel managed to talk to him over the phone as her father cannot even hear properly. She has no choice but to subscribe to the plan for another 6 months. Do you think this a "high class cheating case"?