singtel

SINGTEL FORGOT TWO APPOINTMENTS IN A ROW TO FIX HOME FIBRE

I went back home early without doing overtime, but it was a no-show and no-call from SingTel. The next day when I called them, they apologised and made another appointment at night to call me but it was yet another no-show. Exasperated, I called SingTel on the 3rd day to arrange for technicians to just come to my house for rectification on my fibre. This time they told me I would need to pay $60 if there is proved to be no problem on my fibre, without doing the phone check.

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SINGTEL INTERNET SERVICE DOWN SINCE 2AM, NO EXPLANATION GIVEN

At about 2 am last night, Singtel internet connections were disrupted for unknown reasons. Netizens took to Singtel's facebook page to get answers but was met with empty silence. The bulk of disruption in internet services lasted for about 2 hours but as of 10am Saturday morning, there are still various reports of internet outages for Singtel users.

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SINGTEL CALLED MY HEARING-IMPAIRED FATHER, MIRACULOUSLY CLAIMS HE WANTS TO SIGN UP FOR PLANS

Our reader said Singtel did not let her cancel her Mio TV plan and later claimed her father has agreed to sign up for another plan. It's amazing how Singtel managed to talk to him over the phone as her father cannot even hear properly. She has no choice but to subscribe to the plan for another 6 months. Do you think this a "high class cheating case"?

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JURONG WEST EXPERIENCES FIBRE OUTAGE, COMPANY LOOKING INTO THE MATTER

Some people in the Jurong West area may experience difficulties accessing fibre and fixed voice services. Fibre network operator NetLink Trust has confirmed there is a cable cut and said they are looking into the matter with the Infocomm Media Development Authority and the telco operators.

The last time a fibre cut happened in Ghim Moh, it lasted for 13 hours!

Boleh?

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