Tag Archives: singapore airlines

PRC CUSTOMER BLAMES SIA FOR BEING MADE TO WALK LONG DISTANCE FOR FLIGHT TRANSFER

When I got to the SIA transfer desk at Terminal 3 to request my boarding pass for the next flight, I was told that there was no agreement with AirAsia for transfers, and that I would have to leave the transit area and check in again at the departure area. This meant rushing through immigration, heading out of the arrival area, checking in on the departure level, re-entering the transit area through immigration, before making my way to the boarding gate for my flight, which was just across from the SIA transfer desk.

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PASSENGER WHO WAS LATE FOR BOARDING DEMANDS APOLOGY FROM S’PORE AIRLINES

An SQ business class passenger has drawn the irk of fellow travelers after he complained about Singapore Airlines on their Facebook page. In his complaint, he was angry that Singapore Airlines flight SQ25 left without him even though he was only 5 minutes late. In reality, he was 5 minutes late from the departure time and 50 minutes late from the boarding time.

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SIA PASSENGER CHARGED $1,520 FOR USING INTERNET ON THE PLANE

A Singapore Airlines (SIA) passenger was charged about S$1,520 for using the Internet during his flight from London to Singapore on Thursday (Nov 12). Mr Jeremy Gutsche, CEO of online magazine Trendhunter.com, posted his bill on Twitter the next day, complaining about being “gouged” by the airline. He had subscribed for the 30mb Internet OnAir package at US$28.99 (S$37.63), but was charged an additional US$1142.47 (S$1,483.06) for overuse.

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LUI TUCK YEW CONFIRMS THAT SQ351 WAS 90KM BEHIND MH17 ILL-FATED TRAVEL ROUTE

The Civil Aviation Authority of Singapore (CAAS) is looking into ways to enhance the sharing of safety and security information among national aviation authorities and airlines, following the downing of Malaysia Airlines MH17 over eastern Ukraine, Transport Minister Lui Tuck Yew said on Monday (Aug 4). But like many airlines plying between Europe and Asia, Singapore Airlines was flying in the same airspace as MH17, with SQ351 about 90km away, said Mr Lui. “As soon as SIA received news of the incident, they immediately re-routed all their flights to avoid Ukrainian airspace entirely,” he said.

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S’PORE AIRLINES INSTALLED ANTI-MISSILE DEFENSE SYSTEM ON PASSENGER PLANES SINCE 2006

Singapore's government says it plans to install anti-missile defenses on passenger jets flown by national carrier Singapore Airlines and a subsidiary. Authorities are developing a defensive device that they hope to have ready for use by Singapore Airlines and SilkAir planes in two years, Ministry of Defense spokesman Alex Tan said Sunday. The government has not yet determined how it will spread the cost between the government and the airline, Tan said. He did not provide a cost estimate.

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