Tag Archives: service

Huawei announced that users who have already bought its products will not be affected following its ban. It will continue to provide security updates and after sales services to its consumers. It did not forget to remind fans of its "substantial contributions" to the tech industry and users all over the world. Will Singaporeans remain indifferent or rush to sell their phones?

A Singaporean woman who was on a Singapore Airlines Business Class flight was unhappy at the airlines for failing to cater to her son's food allergy. She had presented proof of her son's condition but was denied a customised in-flight meal. One of the staff on board had to bring her husband down the plane so that he can get a takeaway meal. How pathetic!

SingPost is under fire again for leaving 12 units worth of letterboxes opened in Sembawang area. That is mail security down the drain!

Foreigner on S-pass experienced bad service while trying to ask Starhub for Internet alternatives, said she is disappointed with the country for not being as friendly or welcoming as expected.

Do you think Singaporeans will be charged train fares despite having to take shuttle bus services following the shorter operation hours along the EWL? Is this fair?

A tourist who stayed at V Hotel Lavender was unhappy at its hotel manager for wrongly accusing him of stealing keycards when he didn't.

A Singtel customer who accidentally left his bag at its Bugis branch was baffled when the telco refused to help him. This has to be one of the worst service experience ever.

Another angry customer complained about Apple for failing to identify the problem with his computer and giving up on its repairs. He was disappointed at their service standards as they didn't appear keen on taking the time to repair it for him.

An angry customer who experienced intermittent Internet connection was unhappy that Starhub repeatedly told him to restart his router. If this method doesn't work, why ask him to do it so many times? They didn't even bother to offer alternative solutions.

Our reader felt unfair when she saw an uncouth hawker reject an elderly man from getting an extra plastic spoon. He only wanted to eat dessert with his wife. Liddat also cannot?