Tag Archives: Passenger

An angry Grab passenger complained that her driver did not tell her she overpaid her fare because she looked like she was 'in a hurry'. She did not receive her desired refund and said she will not take Grab again.

A passenger praised his Grab driver for providing an air purifier and Android + Apple charging cables in his car! Win already la this one.

A kind Grab driver went the extra mile to return his passenger's credit card! Humanity is not lost.

An angry Uber passenger complained about his driver for getting the directions wrong, shouting vulgarities at him and making racist remarks. He has complained to Uber and lodged a police report but doubt Uber is taking any action against the individual.

Our reader complained about being charged 30 cents extra for paying with DBS PayLah for a Comfort Delgro ride. "If the $0.30 goes to the driver I'm still ok. However it's being kept by CDG and how come Uber and Grab don't charge you extra for using credit card but CDG has to?"

Our reader who takes the train everyday has complained about the massive train delay that crippled the NSL and DTL this morning. She claims SMRT reported shorter waiting time when passengers actually took more than 1 hr to reach their destinations. How will SMRT and SBS be accountable?

A netizen posted this screenshot of a rude passenger who booked a ride but flip-flopped after he arrived.

Our reader was unhappy with an Uber driver who tried to hit on a passenger after the ride by looking for her using the personal details in the app. Do you think this is ethical? Is there a rule to stop drivers from misusing their passengers' personal information?

A netter shared his wife's experience where she was harassed by a taxi driver who asked for her number, kept peeping at her and tried to hold her hand. He claims he is a driver with Comfort although the company does not have knowledge of the incident.

A netizen has shared a post about her father, who was allegedly terminated after an unruly passenger complained about him to Grab management over a petty dispute.