Tag Archives: Pacific Express

BEWARE OF PACIFIC EXPRESS TRAVEL AGENCY, SOLD INVALID TICKET & DARED UNHAPPY CUSTOMER TO SUE HIM

Beware of this travel agency (Pacific Express) for coach bus back to Malaysia. Had buy ticket from Singapore to Taiping for 26 Dec 2016 on 0830hrs. Upon arrive at the counter at 0800hrs, was told that there is no such bus that going from Singapore to Taiping. Counter staff said that the auntie (Crystal Chong) who sold the ticket to me didn't make any booking. When I argue that the ticket show clearing the destination, bus seating number, date and money collected. When the counter staff contact the agency boss (Mr Yip), he said that sometime bus ticket will be like that and if I not happy can sue him.

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PACIFIC EXPRESS BUS CO LEAVES ME STRANDED IN MALAYSIA & HANGS UP ON ME

I will like to highlight my bad experience with the Pacific Express on my Malacca trip back to Singapore. Suppose to pickup at Hatten Hotel Malacca at 8am on the 11 Sep, as i does not stay near the hotel so we took a cab early at 7am and reach there by 7.10am. But was waiting till 7.55am and no one pick us up and the book form only have a Singapore number. So i try to calling in an a lady mention the pickup point is correct and continue to wait.

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TOUR COMPANY FAILED TO DELIVER US SAFELY TO PENANG

Such a bad experience with pacific express at golden mile tower. Bought ticket online singapore to penang by pacific couch. From golden mile we were took by bas persiaran. Bt the lady at pacific counter told me that once reach JB we will be transfer to Pacific express bus.

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