Tag Archives: Overcharge

TAXI DRIVER: PICKY & UNSCRUPULOUS TAXI DRIVERS CAUSE PASSENGERS TO FLOCK TO UBER

We always make noise about Uber/GC taking away our businesses. But have we spare a thought that we the cabbies are one of the reasons why pax are taking Uber/GC instead of cabs? Cabbies choose locations or pax, don't take cards or nets even if they are issued with these terminals, going on a longer route and Overcharging by putting location charges when there are none. It just take a few of these rogue drivers to spoil our reputation. All these will contribute to drive our pax to take Uber/GC.

Read More »

SINGTEL CHARGED ELDERLY LADY $256.50 FOR 50MB OF DATA USAGE

I am raising this issue for everyone's awareness, especially for those with elderly parents or grandparents using smart phones. My 70-year old mother uses a non-smart phone, subscribing to Singtel’s voice call only plan (3G Classic 100). On 5 Aug this year, she tried switching to a new smart phone and inserted her SIM card into the new phone. Unknown to her, the data roaming function in the new phone was activated and she ended up using 50MB of data. Singtel is billing her $256.50 for the 50MB of data usage.

Read More »

M1 TELCO TRIED TO OVERCHARGE MY MONTHLY BILL WITH LAME ADMIN EXCUSE

My brother had a contract with M1 for his mobile phone service from Jul 2013 to Jul 2015. The Plan costs $94 per month. He decided to re-contract with M1 in May 2015 for a cheaper plan for two years to 2017 at $61 per month. M1 subscribers beware! M1 requires you to inform them when your old contract expires before they are willing to bill you the new lower rate. Is this how it should be? Or should M1 rethink this?

Read More »

HELP! I WAS OVERCHARGED BY COMFORT TAXI DRIVER!

I have always supported our public transportation, but today your driver is extremely rude and dishonest. The taxi plate number is "SHB 4490L". I took the taxi from Bishan to Sembawang today. The taxi driver went by Upper Thomson road even though I asked to go by the nearest road Lentor.

Read More »