Tag Archives: NTUC Income

I have no idea how you QC your quality of agents, but for my case definitely i can tell you that how i feel is that any tom, dick or harry can be a representative of you. I was admitted to Mount Elizabeth Novena on the 16 Feb 2017, and the first thing the nurse assisted me with was to apply for the LOG, which will by right waive off any deposit/ bills required up to an amount of 10k.

An unfortunate event happened to our family of recent where my wife was diagnosed of Secondary Postpartum Hemorrhage which is excessive bleeding after childbirth. During our hospital stay, we were still thankful we had been insuring with NTUC Income for the last 5 years or more. Days later, NTUC Income wrote to us that our claim was rejected based on exclusion terms which are not stated in the product brochure but in another document under terms and conditions.

Our family have a real life issue with NTUC INCOME health insurance. We will like fellow Singaporeans to be beware of this, especially female Singaporeans as NTUC INCOME do not cover pregnancy complications adequately. Consumers like ourselves have overlooked this fact due to the misleading marketing they have.