Called Helping Arms in ICT's Laundry, Packaging & Storage (HALPS), the service will work by picking up the NSman’s uniforms and equipment like field packs outside his camp on the last day of training. These will be then be cleaned and stored at a warehouse. They will then be prepared and sent to the respective owners for collection outside the main gates during the next ICT.
Although the SAF have not banned such services from being provided, they did warn Operationally Ready NSmen that they have to be responsible for the safekeeping and maintenance of their personal equipment, and to ensure that they are fully equipped and ready at the next ICT or mobilisation. The SAF further added that the NSmen should re-think if the concierge services is going to be consistently able to deliver the agreed services on time.