Tag Archives: Novena MRT

THANK YOU NOVENA MRT STAFF FOR BEING HONEST & SUPER EFFICIENT

I lost a $50 bill this week - it slipped through my hands while I was riding the escalator, and through the razor thin gap between the steps and the metal wall at the sides - it was gone before my mind could even register what happened. I walked to the Novena MRT service office, told them about my mild predicament. They noted my name, phone number and my IC, and gave me a very non-committal ‘Can’t make any promises - if we find it, we’ll let you know’. Being Indian and having grown up with the ruthless efficiency of the Indian bureaucracy, I mentally kissed goodbye to my $50. To my utter shock, less than 2 hours later I received a phone call asking me to come and collect the bill. They said its a little oily and grimy and may be unusable, and they apologised for that.

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