Tag Archives: ninja van

Angry Customer Complains About Ninja Van’s Fake Delivery Failures When He Is Home The Whole Day

I rescheduled for a delivery by Ninja Van due to failure in first delivery? First off, in their first delivery, they did not show up at my home and neither did they call me. On the second delivery, same thing happened. No delivery man and no phone call. Went and check on their track my package service and found out delivery man report as failure of delivery? I was home the whole day! If you make a search about Ninja Van reviews, majority are complaints. Their standard of service is not acceptable in Singapore

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I called up again as I did not receive my parcel. The staff told me that the parcel is still at their warehouse. Asked to speak to the manager, they said manager not in the office, asked to speak to any Person In Charge, also not in the office! The best is she said "wait" and in the end she did not come back to me and let me listen to music for 15mins! So rude! I really give up and really feeling hopeless!!

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