The company's Singapore office is located off West Coast Highway, and is manned by three employees, including a former SMRT operations executive. Mr Smith added that Tower - which operates buses in Perth, Sydney and Adelaide, as well as in Greater London - will not be competing solely on price. Rather, its focus is on providing quality service by concentrating on human resources. He is aware of the bus-driver shortage here, and wants "to understand whether it has to do with working conditions, salaries or something else". While he admits the salary range here seems "low", he wants to first learn more about the cost of living here, other jobs that are open to bus drivers and what they pay.