Tag Archives: MSO

It has been more than a week since I emailed to your department on 8th Oct 2014. However, I have not received any formal reply from MSO apart from the email autoreply. The standard service level is questionable and unsatisfactory. If it requires more time to look into the matter, MSO should have informed me through email or call. However, I am annoyed by the slothfulness of your department as you failed to exhibits any form of basic courtesy to keep me informed.

The MSO will not cause further delays by adding a layer of bureaucracy or require the public to learn a new number to call for help, she added. It will be housed under the Ministry of National Development (MND), which said in a statement yesterday that the goal is to "improve the Government's overall coordination and delivery of municipal services". When asked why the MSO has not involved town councils, Ms Fu said that is an area still under consideration. "But we need town councils to cooperate, obviously."