Mistake

STARHUB MANAGER: OUR EMPLOYEES ARE NEVER WRONG, NO WAY THEY GAVE THE WRONG PHONE

I asked my dad to purchase an iphone 6s plus for me as he is the main subscriber of the line. Sent him an whatsapp message with the phone and phone size and color. He was served by a lady when he entered the shop. He showed the message i sent to the lady and asked for the phone. As the iphone 6s plus was out of stock, she took an iphone 6s to my dad without informing him about it.

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AIA REFUSED TO PAY $600,000 CANCER BILL DESPITE AGENT SAYING OKAY

This message serves more as an advisory than anything else. As most of my closer friends are probably aware, my dad is currently fighting a losing battle against stage four pancreatic cancer. The cancer has become life limiting and we are looking at anything from a couple of weeks to (hopefully) two months. The medical bill he had to foot came out to about S$85k and AIA refused to pay a single cent, even though their agent made a mistake by telling us that we would be able to claim fully. We have appealed repeatedly and this letter is the latest outcome.

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