As Chairman of the Town Council, it's important for me to understand what's happening on the ground, see where the gaps are and where we can improve. It is also important for me to understand the difficulties our cleaners face. And so the best way to understand is to experience it first-hand, which I did today. It was a physically exhausting experience but I also experienced something beautiful. I experienced how Hanif was clearly well-loved by the community and how he is so full of smiles. Residents smiled at him too, waved (from their houses, motorcycles, cars etc), shook hands, chatted, laughed, it was beautiful to see.