On 20th Feb morning I've booked GrabHitch and got confirmation by driver Maverick (Honda Stream SJM3443Z). Driver texted me telling me there will be another passenger sharing, hope I don't mind. Of course I won't mind as I knew GrabHitch was something similar to GrabShare. Driver picked me first and proceed to pick the second passenger. Along the journey, the passenger asked if by 9:15am able to reach her destination and driver replied will try his best.
When reaching the security guard post at my location, I told the driver to go straight ahead and I will alight at lift lobby but got rejected. The driver simply answered me - she's running late so i gotta walk in! I paid for my fare and got my rights, why should I walk in? I was also late for picking her. Does that mean she's late then I need to bear responsibility? It was the driver who couldn't fulfill 2 pick ups and blamed it on the traffic. I'm also consumer, why the other passenger got more priority than me?