ISETAN

ISETAN RESPONDS TO INCIDENT BETWEEN RUDE SECURITY GUARD AND GIRL

In a reply to a Facebook user, who informed Isetan about the viral video showing a girl being scolded by a security guard for wanting to enter the Isetan premises at 9.20PM (near closing hours), Isetan Singapore has apologized for the treatment of the young lady customer. According to Isetan, they do not condone "such bad and improper service at Isetan" and are investigating the matter.

Filed Under: 

ISETAN Deputy General Manager Apologised To PUMA Tudung Sales Girl

After the last email sent to them, the deputy manager called. Attempting to give excuses for the managers’ actions, saying that it was due to carelessness that the managers behaved that way. Which is funny because they also mentioned the managers were very experienced and always do routine regulation checks on the promoters. According to the deputy manager, there is an SOP to adhere to but they did not follow the SOP for addressing a regulation problem (in this case-the attire).

Filed Under: 

MANAGERS AT ISETAN WISMA ATRIA BRANCH DISCRIMINATED AGAINST PUMA SALESGIRL WHO WORE TUDUNG

She was sent to ISETAN located at Wisma Atria to help mend the PUMA section in the ISETAN outlet due to a lack of manpower. An hour later two ISETAN managers approached another staff at PUMA and conversed in Mandarin while throwing dirty looks at my sister and made hand signals indicating the headscarf she was wearing. She was then approached by the PUMA staff and was informed that she had to leave the premises as she was wearing a headscarf and should not be working there.

Filed Under: 

Pages

Advertisement
Subscribe to RSS - ISETAN