Tag Archives: guide dog

ESME’S OWNER, CASSANDRA CHIU, RESIGNS FROM GUIDE DOG ASSOCIATION

35 year-old Cassandra Chiu, owner of Esme the Guide Dog, has left her part-time position as the Guide Dogs Association of the Blind's (GDAB) clients services manager. Her job was to act as an ambassador for the association.​ Her resignation comes in the wake of an ugly incident at the Zara branch in Takashimaya on 10th April when she and her guide dog Esme were allegedly turned away. An eye witness account revealed that Cassandra Chiu's companion had behaved aggressively towards the security guard, which prompted the manager of the Zara store to call the police.

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GUIDE DOG USER: I WAS WELCOMED AT SEVERAL ZARA OUTLETS

I am a guide dog user and am sorry the security guard lost his job. My guide dog and I have been to several Zara outlets at all other malls and has been welcomed into the stalls. We don't encounter any negativity when visiting shops cuz explanations to the staff/manager concerned has always worked. Patience is key for the public to learn and know guide dogs are working dogs and they do not misbehave in public.

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ESME SUPPORTER: CASSANDRA DOES NOT ONLY POST BAD REVIEWS

Following all the discussions about Cassandra and her guide dog, Esme and following a friend, Patsy Goh's suggestion, I came over to this Facebook page and read all the posts made by Cassandra, since she started it in 2012. And, I really, truly, believe that we have judged her unfairly. Let me attempt to explain.

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ZARA APOLOGIZES TO CASSANDRA CHIU, SECURITY GUARD REMOVED

Singapore's distribution and retail arm for clothing and accessories chain for Zara, RSH Limited, apologized to Cassandra Chiu, blind woman who was turned away by a security guard at the Zara Ngee Ann City branch on Friday. Chiu had tried to enter with her guard dog Esme and a male friend, but claims that the security guard at the shop allegedly stopped her and verbally abused her. However, an eye witness, who wishes to remain anonymous, claimed that Chiu and her male friend had behaved aggressively towards the guard, which prompted the misunderstanding.

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BLIND WOMAN AND MAN BEHAVED AGGRESSIVELY TOWARDS ZARA GUARD

Last night I was sitting on the bench outside TAKA' Zara when i heard the commotion. I didn't hear the initial conversation between the security guard and the woman because i was on my hp and facing the Kate Spade store direction. But i heard the security guard shouting "you called me an animal! F*** you!" very loudly in reply to something the woman said. After that, the security guard called the police.

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ZARA SECURITY GUARD SWORE AT BLIND WOMAN AND GUIDE DOG

A man at the entrance of the store prevented us from walking any further he was rather hostile and insisted even after mama explained that she is blind and needed a guide dog. He actually got more agitated and aggressive hurling abuses at mama and I. This guide dog actually heard with her own two ears this man screamed threateningly a word that mama later explained to me meant " threatening another with one's pee pee tail " He refused any explanations and insisted "no animals". Mama explained that I was no ordinary animal but her eyes and allowed into public places. However he got more aggressive with gesturing, tonality and language. Mama requested that I take her into the store to speak to the manager at this point in time.

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KHAW BOON WAN: GUIDE DOGS ARE NOW WELCOME IN HDB FLATS

Khaw Bon Wan announced on Saturday that he has instructed HDB to make the policy on Guide Dogs in HDB flats an 'open policy' explaining that currently, HDB sees guide dogs as 'not HDB approved'. As it stands, only toy breeds are HDB approved but HDB explained that usually exceptions are made where visually impared persons lodge an appeal.

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