Tag Archives: grab taxi

GRAB DRIVE WAITED AT WRONG CARPARK, THEN CANCELLED BOOKING

I had a bad experience with a Grab taxi driver. Firstly my husband stated CLEARLY in the app our pick up point & he went into another block car park.Saw his vehicle number & we thought that he will turn back to the actual pick up point but NO instead he make us wait 10mins & we messaged him. Instead of going out from the car park, he replied saying he's waiting at this particular shop & asked if we are coming or not. Why must we go there when I'm holding my baby. CLEARLY in the app it states our pick up point but no this driver make no effort at all to find us & the worst part he cancelled on us & left.

Read More »

TAXI DRIVER: SURGE PRICING FOR TAXI COMPANIES A “CHILDISH” MOVE

I am a taxi driver and would like to share that I have got mixed feelings about taxis companies going towards surge pricing just like uber and grab. I have driven uber for 6 months before joining back as a taxi driver and would like to share that the surge pricing aka fixed price is very one sided, especially during peak hours, it's only benefitting together passengers and not drivers.

Read More »

TAXI DRIVER ALMOST CAUSED COLLISION LOOKING AT GPS

The incident happened yesterday 1 March 17. My Wife boarded the grab taxi from the house drop off porch which is a roundabout. When the driver was moving off he is looking at gps and accelerating. Another car driving past and he jammed break to prevent the accident. My Wife then msg me to inform me of the incident. Upon reaching the destination, I walked up to the driver and told him off to drive carefully and don't look at the gps while driving. Instead of feeling apologetic, he answered me back saying " you don't have to tell me what to do. I know what I am doing"

Read More »

GRABTAXI DRIVER KENA ACCIDENT – CAN’T GET EMERGENCY FUND FRM GRAB

I myself is above the regular driver and recently was involve in an accident and as i am 1 level above the normal driver, every month they will set aside a sum of $ for my emergency use (ie hospitalise, accident or emergency use). But after i had met with an accident, i tried to withdraw the $ out, they tried all ways and means to forfeit them. In the end they suceed!

Read More »

KIND GRAB TAXI DRIVER CAME BACK TO RETURN MY DAUGHTER’S SPECS & REFUSED $

When the taxi dropped us off at our condo, we accidentally dropped and left my daughter's bag -with her presciption glasses inside among other things- in the trunk of the taxi. Last night the driver came to deliver the bag but refused to get paid for the meter that cost him to bring it back to our condo. Thank you Mr. ER from Grab Taxi! Your kindness is much appreciated.

Read More »

GRAB TAXI DRIVER FORCES SCH GIRL TO PAY FOR RIDE EVEN THO BOOKING SAID CARD PAYMENT

I send the screen shot to my daughter and ask her to show the driver that mummy had pay by card. But driver refuse to listen and was shouting at my daughter, while holding on to the phone. I heard clearly that driver was damn harsh to my daughter. I was anxious as my daughter are late for school. Leave my contact with driver and ask him speak to me instead and he rejected. Until i ask my daughter to ignore him and alight but he was acting violently against my daughter. My daughter was scare and pass the phone and let me speak to him instead. Driver was screaming at me and refuse to listen what i said. And keep saying he doesn't wanna send my daughter for FREE.

Read More »

TAXI DRIVER: PICKY & UNSCRUPULOUS TAXI DRIVERS CAUSE PASSENGERS TO FLOCK TO UBER

We always make noise about Uber/GC taking away our businesses. But have we spare a thought that we the cabbies are one of the reasons why pax are taking Uber/GC instead of cabs? Cabbies choose locations or pax, don't take cards or nets even if they are issued with these terminals, going on a longer route and Overcharging by putting location charges when there are none. It just take a few of these rogue drivers to spoil our reputation. All these will contribute to drive our pax to take Uber/GC.

Read More »