Tag Archives: Flyscoot

BEWARE OF FLYSCOOT MAKING UNAUTHORIZED PAYMENTS TO YOUR CREDIT CARD

I have a payment which went through without my authorization on 16th March 2017, it is very disturbing as I realize from your Facebook page it is quite a common issue and you do not seem to have any intention of resolving it. I am now writing this post as it has been more than 10 days since my first email to you (really? 10 working days just to respond?).

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FLYSCOOT’S “WITTY” REPLY TO COMPLAINT FAILS MISERABLY

According to the reader, a Singaporean woman had posted her complaints about FlyScoot's inflight menu, which she claimed to be nothing like the advertised photograph in the menu. The woman posted her photo on FlyScoot Facebook, showing a direct comparison between the food that was served and the food as advertised in the menu. The real item appeared to be less appetizing than the menu had shown it to be.

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AUSSIE COMPLAINS ABOUT POOR SERVICE ON SCOOT AIRLINES

In Singapore, the ‘Scoothru’ special check in counter was shared with 2 other airlines. The queue was very long, only 3 staff were working, the area was not air-conditioned and in stinking hot Singapore of all places! There were no seats or water available. The elderly, sick, disabled, injured persons and crying babies (carried by parents) just had to wait and suffer. Many were afraid about missing their flight. Scoot gave no explanation or apology. They did not care at all.

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