Tag Archives: Excuse

M1 TELCO TRIED TO OVERCHARGE MY MONTHLY BILL WITH LAME ADMIN EXCUSE

My brother had a contract with M1 for his mobile phone service from Jul 2013 to Jul 2015. The Plan costs $94 per month. He decided to re-contract with M1 in May 2015 for a cheaper plan for two years to 2017 at $61 per month. M1 subscribers beware! M1 requires you to inform them when your old contract expires before they are willing to bill you the new lower rate. Is this how it should be? Or should M1 rethink this?

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