Tag Archives: dbs

DBS MISCALCULATED MY DEPOSIT & FAIL TO RECOVER MY HARD-EARNED MONEY

I visited DBS Woodlands Civic Branch to deposit my coins, I had counted last night at home with my family members as witnesses the total $1 coin = $199. After deposited the coins, the figure come out to be $126. After the transaction I took the phone beside the machine and called the bank, I told CS Officer Ms Ellen about what had happened, there was a shortage of $73, I need help. She said she will check with the relevant department. Already the 5th working days, there is still no update. Why DBS cannot simply do a quick check and restore the missing money? Shouldn't bank services be more efficient than other service industry? Can anyone help to advice?

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DBS SHOULD BE CRITICIZED FOR SELLING HIGH RISK SWIBER BONDS TO RETAIL INVESTORS

I previously wrote that no amount of regulations can protect greedy High Net Worth Individual accounts. Here I critique DBS for selling these High Yield bonds (the correct term for "junk bonds") to individuals. The idea is that the higher risk of default needs to be mitigated by diversification in which the probable percentage of default in the portfolio firstly will not wipe out the entire portfolio and secondly in combination with the high yields, provide a superior total rate of return.

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BEWARE OF RECORDED CALLS FROM DBS THAT CLAIM YOU HAVE AN URGENT LETTER

Please be careful I just received a recorded call from DBS claiming I had an urgent letter to retrieve and gave instruction to press some keys to proceed Very pro recording in English n Chinese n I immediate take a pic of the number , hang up n call DBS They confirmed its a scam! Do not press any keys! Please share and inform your friends ! Singapore number

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MAN MAKES FUND TRANSFER TO WRONG DBS ACC, DBS UNABLE TO HELP

On 29/02/16 I'd transfered $100 to a wrong account but only realised it when I've completed the said transaction. I then called the DBS hotline to assist me during which, I was told to keep the transaction receipt & proceed to the nearest branch to fill up some forms the next day as it was already late in the evening. I happilly adhered because this seemed like good news. After about 2 weeks after that, I'd received a letter from DBS stating that they, unfortunately, have not received any response from the recipient account holder, despite their repeated attemps to contact the aforementioned person by phone & mail. Since the account holder's authorisation is necessary for them ( DBS BANK ) to proceed,they, on another unfortunate note, would not be able to pursue this matter any futher. How would I know that the bank had tried to contact the recipient, whether by phone or mail? Is that all the bank can do?

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