Tag Archives: Customer

DID STARHUB ALLOW STRANGER TO USE MY ADDRESS FOR BILLING WITHOUT VERIFICATION?

I'm very confused, curious, upset and angry. Why is the account holder of this bill using my home address? Why starhub did not verify the address? Call the customer hotline and was told that any tom tick Harry who change address without verification. Did star hub infringe with Ida? Best of all, I did not rent out my unit and how the hell did he get to use my address?

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COMPLAINT: COURTS WASTED MY TIME AND NEEDS TO IMPROVE THEIR SERVICE

I am extremely dissatisfied with Courts Singapore. My delivery for fridge, washing machine, stove and oven did not arrive at all today, despite my receipt stating clearly that the deliveries would be today. Made a few calls and even went down to Courts to physically reschedule the deliveries. Wasted my off-day today.

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HELP! I WAS OVERCHARGED BY COMFORT TAXI DRIVER!

I have always supported our public transportation, but today your driver is extremely rude and dishonest. The taxi plate number is "SHB 4490L". I took the taxi from Bishan to Sembawang today. The taxi driver went by Upper Thomson road even though I asked to go by the nearest road Lentor.

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NANDOS MALAYSIA FIRES STAFF WHO LABELLED CUSTOMER A C*BAI

A restaurant chain known for its flame-grilling humour has sacked one of its employees for using vulgar language in a receipt to customer. Nando's came to the decision after a photograph of the receipt issued by Nando's IOI City Mall branch on May 17 was shared widely on social networking sites.

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Good Customer Service: It takes two hands to clap

We all have different definitions or opinions. And we can go on about this, yet it remains abstract. Good service is surely not a given, as it takes two hands to clap. Studies have shown that a service provider will work harder and be happier if he is appreciated with kind, reciprocal response, not when faced with demanding, unreasonable behaviour.

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