Tag Archives: Customer

A tourist who stayed at V Hotel Lavender was unhappy at its hotel manager for wrongly accusing him of stealing keycards when he didn't.

A car dealer is asking for help after his supplier disappeared with his customers' money. He is now sued for bankruptcy and doesn't know what to do.

A Singtel customer who accidentally left his bag at its Bugis branch was baffled when the telco refused to help him. This has to be one of the worst service experience ever.

Another angry customer complained about Apple for failing to identify the problem with his computer and giving up on its repairs. He was disappointed at their service standards as they didn't appear keen on taking the time to repair it for him.

An angry customer who experienced intermittent Internet connection was unhappy that Starhub repeatedly told him to restart his router. If this method doesn't work, why ask him to do it so many times? They didn't even bother to offer alternative solutions.

A loyal Singtel customer was disappointed with the telco for terminating his line because he was overseas and could not pay his bills on time. He was also angry that they promised to reactivate his line but to no avail.

A customer alleged Bugis Junction's Awesome Coffee for selling stale ice cream and to top it off, has bad service. She claims that it shut down its FB after she complained about her experience there.

Jetstar's spokesperson responded to a customer who complained about not having a flight despite her booking by explaining that they already sent notifications throughout the month regarding the change in flight schedule. Who's in the wrong now?

A Singapore Airlines passenger was extremely grateful to an air steward for going the extra mile just to help him get back a SIM card. The steward even got engineers to dismantle the seat!

Some netizens have been complaining about visible blue dyes on vegetables they bought from NTUC and asked if it is safe to eat. Better be careful!