Tag Archives: Customer Service

There have been consecutive cases of weird things being found in food items. First it was worms, insects, rats, and now even glass shards! What's next?

We use Grab only because it's convenient, but if it doesn't improve its standards and yet expect us to pay more, would you still use it?

On 8 April 2022 around evening time @ Sheng Siong Supermarket Tanglin Halt, I was grocery shopping when a box filled with products fell on my foot! The pain was excruciating!  The box was stacked unto other boxes and it was located in a public walkway which is very dangerous! …

Be careful when signing up for Jack’s Place membership! A netter has been a loyal Jack’s Place member since before 2016. However, on 26 March 2022, he tried to get member’s discount, but the Jack’s Place staff insisted that his membership expired back in 2016. They even printed a receipt …

Better don’t shop from “Baby Expo”. They like to shame customers who only have one item in their basket, and don’t allow people to browse. In gist, the customer wrote a review on their page telling other people that the shop doesn’t allow shoppers to touch their baby cot/prams (even …

Dear editors, I want to report this. This the RYDE service? I have been extra $2 for nothing & lucky i found out through viewing my bank account which is totally not tally with my receipt happen to sent me. Their your customer service just throw me my $2 through …

A Thai living in Singapore, AG, shared about his negative experience at Jian Bo Tiong Bahru Shui Kueh. He has some basic knowledge of Chinese, good enough to order food from hawkers. This time, he went to Jian Bo to buy steamed yam cake and chui kueh. The lady preparing …

On Wednesday, electronics store Endless Passion shared about a customer who wanted them to disguise his purchase as a lucky draw prize via a Facebook post. According to them, the customer tried to win the gaming mouse through a giveaway on their Facebook page. When he didn’t win, he decided to …

A Foodpanda customer Piz Levy ordered a McDonald’s meal through the app. When the delivery was delayed for some unknown reason, he decided to contact Foodpanda’s Help Center to enquire about the wait. In response, according to Levy’s Facebook post, the customer service officer accidentally sent the entire template containing responses …

Prawn Mee Stall Deanna’s Kitchen received an e-mail from Deliveroo to inform them that a customer asked for a full refund for their bowl of prawn mee because the prawns came with shell. What is ridiculous is that the photograph provided by the customer shows that they have already eaten …