There have been consecutive cases of weird things being found in food items. First it was worms, insects, rats, and now even glass shards! What's next?
Read More »Tag Archives: Customer Service
Why Does Grab Charge Us More When It Doesn’t Even Have Great Service?
We use Grab only because it's convenient, but if it doesn't improve its standards and yet expect us to pay more, would you still use it?
Read More »Sheng Siong Downplay My Injuries After A Box Of Products Fell On Me!
On 8 April 2022 around evening time @ Sheng Siong Supermarket Tanglin Halt, I was grocery shopping when a box filled with products fell on my foot! The pain was excruciating! The box was stacked unto other boxes and it was located in a public walkway which is very dangerous! …
Read More »Jack’s Place Made Me Pay For Membership Twice In 3 Months By Saying Mine’s Expired!
Be careful when signing up for Jack’s Place membership! A netter has been a loyal Jack’s Place member since before 2016. However, on 26 March 2022, he tried to get member’s discount, but the Jack’s Place staff insisted that his membership expired back in 2016. They even printed a receipt …
Read More »Baby Expo Shames Shopper For Browsing, Says “you only have 1 miserable hair band in your shopping basket”
Better don’t shop from “Baby Expo”. They like to shame customers who only have one item in their basket, and don’t allow people to browse. In gist, the customer wrote a review on their page telling other people that the shop doesn’t allow shoppers to touch their baby cot/prams (even …
Read More »RYDE Accidentally Charges Rider Wrongly, Refunds With Voucher That Expires In 1 Month?!
Dear editors, I want to report this. This the RYDE service? I have been extra $2 for nothing & lucky i found out through viewing my bank account which is totally not tally with my receipt happen to sent me. Their your customer service just throw me my $2 through …
Read More »Tiong Bahru Shui Kueh Aunty Scold Thai Customer For Not Speaking In Chinese
A Thai living in Singapore, AG, shared about his negative experience at Jian Bo Tiong Bahru Shui Kueh. He has some basic knowledge of Chinese, good enough to order food from hawkers. This time, he went to Jian Bo to buy steamed yam cake and chui kueh. The lady preparing …
Read More »Man Asks Carouseller To Help Hide His Purchase From His Wife By Labelling It As A Lucky Draw Prize
On Wednesday, electronics store Endless Passion shared about a customer who wanted them to disguise his purchase as a lucky draw prize via a Facebook post. According to them, the customer tried to win the gaming mouse through a giveaway on their Facebook page. When he didn’t win, he decided to …
Read More »Foodpanda Agent Accidentally Send Reply Template To Their Customer
A Foodpanda customer Piz Levy ordered a McDonald’s meal through the app. When the delivery was delayed for some unknown reason, he decided to contact Foodpanda’s Help Center to enquire about the wait. In response, according to Levy’s Facebook post, the customer service officer accidentally sent the entire template containing responses …
Read More »Customer Asks For Full Refund Because Prawns In Prawn Mee Came With Shells
Prawn Mee Stall Deanna’s Kitchen received an e-mail from Deliveroo to inform them that a customer asked for a full refund for their bowl of prawn mee because the prawns came with shell. What is ridiculous is that the photograph provided by the customer shows that they have already eaten …
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