Tag Archives: Customer Service

Foodpanda Agent Accidentally Send Reply Template To Their Customer

A Foodpanda customer Piz Levy ordered a McDonald’s meal through the app. When the delivery was delayed for some unknown reason, he decided to contact Foodpanda’s Help Center to enquire about the wait. In response, according to Levy’s Facebook post, the customer service officer accidentally sent the entire template containing responses …

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Angry Customer Complains About Ninja Van’s Fake Delivery Failures When He Is Home The Whole Day

I rescheduled for a delivery by Ninja Van due to failure in first delivery? First off, in their first delivery, they did not show up at my home and neither did they call me. On the second delivery, same thing happened. No delivery man and no phone call. Went and check on their track my package service and found out delivery man report as failure of delivery? I was home the whole day! If you make a search about Ninja Van reviews, majority are complaints. Their standard of service is not acceptable in Singapore

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