Customer Satisfaction

Customer Recounts Allegedly Unpleasant Experience With Dating Agency

A sales rep from LUNCH ACTUALLY tried to sell me a $2939.40 package for 3 matches with the benefit of choosing the type of look I wanted. So I sent them photos of two guys I may like. They introduced me this man age 59, 10 yrs my senior. I didn’t want this match but they told me he doesn’t look like his age, good looking and I won’t regret meeting him. None of my expectation were met and they refused to refund me. This unpleasant episode has deterred me from looking for another life partner totally.

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ISES SURVEY: S'POREANS MORE SATISFIED WITH MRT SERVICE IN 2016

In the latest Customer Satisfaction Index (April to July) published by the Institute of Service Excellence (ISES), commuters were more satisfied with MRT service as compared to the same period last year. From survey data, train reliability and staff helpfulness were key drivers of quality.

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