Tag Archives: Customer Dispute

UNTRAINED STAFF, POOR CUSTOMER SERVICE AT IKEA

This is a complain regarding on the service provided by IKEA. IKEA never accomplish what it promises to its customer. Hence, disappoints me and my family. We ordered a closets with 200cm in length. However, during the installation, two of it wood are cracked which leads to only half of the closet are fix and the other half needed to reschedule.

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NINJAVAN COMPLAINT #2: DELIVERY KEEPS GETTING LATER & LATER

I made a purchase via Lazada on 11 Nov. It was mentioned the delivery will be between 12 Nov and 16 Nov. As I visit Ninja Van website regularly to keep track of my items, I could see the dates they estimated to deliver. The estimated date changes daily. From 12 Nov to 14Nov, 15 Nov, 16 Nov, 17 Nov and 18 Nov.

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NINJAVAN FOOLED ME 3 TIMES!

I called up again as I did not receive my parcel. The staff told me that the parcel is still at their warehouse. Asked to speak to the manager, they said manager not in the office, asked to speak to any Person In Charge, also not in the office! The best is she said "wait" and in the end she did not come back to me and let me listen to music for 15mins! So rude! I really give up and really feeling hopeless!!

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