Be careful when signing up for Jack’s Place membership! A netter has been a loyal Jack’s Place member since before 2016. However, on 26 March 2022, he tried to get member’s discount, but the Jack’s Place staff insisted that his membership expired back in 2016. They even printed a receipt …
Read More »Tag Archives: Customer Dispute
Baby Expo Shames Shopper For Browsing, Says “you only have 1 miserable hair band in your shopping basket”
Better don’t shop from “Baby Expo”. They like to shame customers who only have one item in their basket, and don’t allow people to browse. In gist, the customer wrote a review on their page telling other people that the shop doesn’t allow shoppers to touch their baby cot/prams (even …
Read More »RYDE Accidentally Charges Rider Wrongly, Refunds With Voucher That Expires In 1 Month?!
Dear editors, I want to report this. This the RYDE service? I have been extra $2 for nothing & lucky i found out through viewing my bank account which is totally not tally with my receipt happen to sent me. Their your customer service just throw me my $2 through …
Read More »Tiong Bahru Shui Kueh Aunty Scold Thai Customer For Not Speaking In Chinese
A Thai living in Singapore, AG, shared about his negative experience at Jian Bo Tiong Bahru Shui Kueh. He has some basic knowledge of Chinese, good enough to order food from hawkers. This time, he went to Jian Bo to buy steamed yam cake and chui kueh. The lady preparing …
Read More »Customer Asks For Full Refund Because Prawns In Prawn Mee Came With Shells
Prawn Mee Stall Deanna’s Kitchen received an e-mail from Deliveroo to inform them that a customer asked for a full refund for their bowl of prawn mee because the prawns came with shell. What is ridiculous is that the photograph provided by the customer shows that they have already eaten …
Read More »SP Group Faces Widespread Complaints About Surge In Utilities Bill
Many SP Group customers have recently been plagued by an expected surge in their utility bill. This caused many unhappy or confused customers to air their complaints online. According to numerous complaints, their latest utility bills have increased by twice to six times as compared to their previous months.
Read More »Covid19: Lu Ding Ji Eatery Encountered Allegedly Abusive Sengkang Customer
Like most local restaurants, Lu Ding Ji had to adapt and allowed its customers to order food delivery during Covid19. However, Lu Ding Ji happened to encounter an impatient and "abusive" customer from Sengkang. According to screenshots provided by the restaurant, they were exchanging messages with a customer named "Seng Kang". Even when it was explained to her that the delivery person was in the midst of being contacted, the customer appeared insistent about getting a delivery timing from the restaurant. In the end, the food was delivered to the customer at 1pm.
Read More »LAUNDRY SHOP WASHED MY COAT BUT LOST MY BELT IN THE PROCESS
My unhappy experience with Kleenwash laundry in Yew Tee. I sent my winter coat with belt and hat to wash on 26 Dec 16 for dry cleaning. I noticed the bill i received did not write any hat or belt on it and already reluctant to leave it with Kleenwash but I never take my concerns seriously and decided to leave my coat as it is with them thinking Kleenwash is professional. I collected my coat on 8 Jan 17 not really checking in 8detail as it was packed nicely in the laundry plastic. The following week I flew straight to Japan and tuck my coat in my luggage together with the laundry plastic.
Read More »FACEBOOK SCAM SENDS PRODUCT TO CUSTOMER & FORCES HER TO PAY
I was just browsing Facebook when I saw a product that looks interesting, I read about it and I was nearly to purchase the item but then I don't have the right paying mode for the item, because of that I did not purchased nor confirmed to buy the item. This afternoon to my surprise, our building "nator" handed a parcel which was the item I saw in Facebook but I never ordered.
Read More »NINJAVAN DRIVER WENT NINJA AND DISAPPEAR WITH MY DINING TABLE
I ordered a dining table from tabao before xmas.. about in early Nov. By mid dec the table went missing as it was delivered by ninja van. On day of delivery, they called and informed item will be delivered. We waited for a full day without any response from them.
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