Tag Archives: CSO

FOREIGNERS BRINGING DOWN STANDARDS OF S’PORE CUSTOMER SERVICE?

Was plannin to go to Johor Bahru temple.. So went to a money changer shop to change money..a Chinese lady was on the phone..other customer service officer (CSO) was also busy serving others.. But this one lady was on the phone for too long.. Customer service on the phone is important but what about customers waiting in the line??

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