Tag Archives: Comfort

GRAB IS REAPING HUGE PROFITS AT TAXI DRIVERS EXPENSE, WE ARE THE REAL LOSERS

Prices of water, electricity and bus and train fares will be gng up. But a third party app provider Grab has now controlled all taxi companies except Comfort and set taxi fares. That is not correct. PTC has allowed the taxi companies to set the taxi fares and not a third party app provider. Grab has reduced the taxi fares so much that it is cheaper to call a taxi than to queue at taxi stands or flag down taxis. Comfort has also started fixed fares but they have kept their rates at the current prices inclusive of surcharges.

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COMFORT TAXI NOT REDUCING RENTAL TO CLEANSE FIRM OF BAD EGG DRIVERS?

I took a Comfort cab today and had a very interesting conversation with the cabby. I asked him how come Comfort is not lowering their rentals for their cabbies in light of stiff competition from fellow cab companies and Uber? His reply was that Comfort has a different "strategy". They are doing "Bad Eggs Cleansing" right now. For those good drivers, they load them with calls, incentives and "revised-competitive" rental schemes to make sure their revenue does not fall too drastically.

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TAXI SPED OFF WHILE WE TOOK BAGS FROM THE BOOT, WE FELL FLAT ON THE ROAD

Upon reaching, I informed the driver to open the boot so we could retrieve our bags. The cab was parked along the road side. My aunt alighted first & went to the boot. My mum was carrying my infant & I waited for her to alight so I could close the rear left passenger door after her & told her to walk up to the pavement. After closing the door, i walked to the boot to help my aunt. She had picked up the first bag and when I was about to help her pick the second bag up, the driver just simply drove off! Both of us nearly fell flat to the road literally! There was absolutely no time to react.

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SINGAPORE CAB INDUSTRY IS NOT ON PAR WITH OUR FIRST WORLD STATUS

I was boarding a transcab this morning around 7.40 am from the east to work to go airport . Upon telling my destination the cab driver told me off cab only go arrival and departure halls as I want to go T1 new car park due to my Brother on walking stick. He was so rude until I asked him if he still want to take me then he kept quiet. The whole journey was so throat cutting as he purposely moved from lane to lane and it was so dangerous putting 3 lives in danger. He then shouted where to go. I think our cab service industry is not at par.

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TAXI DRIVER: PICKY & UNSCRUPULOUS TAXI DRIVERS CAUSE PASSENGERS TO FLOCK TO UBER

We always make noise about Uber/GC taking away our businesses. But have we spare a thought that we the cabbies are one of the reasons why pax are taking Uber/GC instead of cabs? Cabbies choose locations or pax, don't take cards or nets even if they are issued with these terminals, going on a longer route and Overcharging by putting location charges when there are none. It just take a few of these rogue drivers to spoil our reputation. All these will contribute to drive our pax to take Uber/GC.

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THIS TAXI DRIVER PROVIDES THE BEST CUSTOMER SERVICE: DRINKS, SWEETS & OTHER GOODIES

I want to bring to yr attention this taxi I boarded. We always hear about taxi driver provide bad customer service but not this taxi driver. Check out the good service he provides. He has very good manners and provide sweets and refreshments for his passengers. This is not all, he provide charging points for our smartphones and provide all the different charging points so be it Apple, Android or Tablets, you can charge it. Next time when you read a complaint about bad customer service, remember there are good taxi uncles out there who do their best everyday.

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