Tag Archives: Circles Life

CIRCLES LIFE REJECTED APPLICATION BECAUSE OF CREDIT CHECK FAILED

With so much rave going on for Circles.Life, eventually decided to sign up with them and terminate the current contract with another telco and also paying for the termination fee since the contract is not 24 months yet. But here comes the worse part: After signing up and they processed the order. Within the same day received an email stating that i did not pass their internal credit check and thus rejected my application. Tried all of their communication channels and all replies were sort of 'copy&paste' format. Just note that i'm paying by credit card and since banks are able to approve credit card to me how could telcos reject a new line sign up and still stating that credit check did not pass. Its ridiculous.

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NEW TELCO CIRCLES LIFE PORT OVER MY STARHUB LINE WITHOUT PERMISSION, BLAMES USER FOR SCREW UP

I was initially excited about circles.life as a new Telco, but I had the worst customer service experience in my life dealing with them. Within hours of signing up a new line and porting in my old line, I realised that I was only eligible for early re-contract. i proceeded to contact Circles.life to cancel my port but keep the line instead. Circles.Life has done an unauthorised port over of my Starhub line and in their email alluded that its my fault. My friends know that I never.. i mean never complain online.. but this episode is really unbelievable.

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CIRCLES.LIFE “HELP” ME BOOST DATA WHEN I HAVEN’T EXCEED MY DATA USAGE!

I've sign up for the new service provider called Circle Life on 28July, and on the 29July i've start using and they send me a text message saying i've use up my data usage and they boost 100MB for me.. I was like why do u need to boost for me when i have 4GB of data? I went to the live chat and ask them, they told me that they didn't see any boosting of my data, after which i show them the message and the invoice bill, after that they told me its an system error. Then i request they ask their supervisor to call me regarding this matters, they say i'm not fit enough to speak to their superviso

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