I'm writing to express my anger with Harvey Norman. Harvey Norman is a furniture retailer, that you would know since they tend to advertise a lot. But today I'd like to warn against shopping at this retailer, for it has been all but a series of disappointment and inconvenience.
On the 6th December 2015, my family bought no less than 10k worth of furniture in anticipation for the move in to our new home. The day before the agreed delivery in Dec they notified us that the beds and dining chairs were damaged and thus unfit for delivery. Therefore, they sent our dining table (with no chairs) to our brand new house. They gave us some loan chairs (only after we asked for it, were they expecting us to stand and eat?) and received them but they were torn and in terrible condition. We decided to be gracious when they promised us delivery before Christmas. Yet, we were once again disappointed when we were notified that they ran out of stock for our dining chairs.