Tag Archives: case

USED-CAR DEALERS SOUR OVER LEMON LAW

In the latest reported case, Speedo Motoring was ordered to pay businessman Ong Gek Sing $4,500 for a battery. The battery had failed two months after the company sold a second-hand Lexus GS 450 Hybrid Super Lux to Mr Ong for $138,000 in 2012. The sale came with a $1,800 discount as Mr Ong had said no to an extended warranty. The tribunal ruled, however, that although Mr Ong could claim for the defective battery, he could not do so for the tyres and brakes, which had suffered "wear and tear". Speedo Motoring appealed to the High Court, but lost its case.

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Consumer complaints hit record level high in 2013: CASE

Complaints to the Consumers Association of Singapore (CASE) soared to a record high last year, the watchdog group said today (Jan 30). A total of 29,254 complaints were filed with CASE last year, up 13.7 per cent from the 25,733 recorded in 2012. CASE helped consumers recover S$2,356,072.70 in the successfully resolution of 77.5 per cent of the cases it handled last year, up from the 75.5 per cent rate the year before.

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The Sheng Siong vs Five Star Tour Treatment by Law

I had my brush with dishonest local companies and talked to CASE before. CASE is an NGO association which have limited powers when it comes to these situations, they can only draft a letter on your behalf to the company and the company can still choose not to respond. If you look carefully in the fine prints of the contract whenever you purchase something like the case of Five Star Tours, they should be protected by several terms and conditions which states that they are not liable for any lost should there be situations like this occurring.

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Over 400 lodge complaints following Five Stars Tours closure

Since Five Stars Tours closed on Wednesday (Jan 8), there have been 29 customers seeking compensation at the Small Claims Tribunal. The Consumers Association of Singapore (CASE) has so far received 437 complaints, of which at least 200 complainants had bought bus tickets to Malaysia. As soon as it opened for business at 9am today, Transtar Travel at Golden Mile Complex had been attending to customers who had bought bus tickets from Five Stars Tours.

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