Tag Archives: case

A Facebook user has come forward with a shocking account of how a hair salon, supposedly run by Chinese nationals, have been cheating customers. The Organic Salon store is located on the first floor of Boon Lay Shopping Centre.

A sales rep from LUNCH ACTUALLY tried to sell me a $2939.40 package for 3 matches with the benefit of choosing the type of look I wanted. So I sent them photos of two guys I may like. They introduced me this man age 59, 10 yrs my senior. I didn’t want this match but they told me he doesn’t look like his age, good looking and I won’t regret meeting him. None of my expectation were met and they refused to refund me. This unpleasant episode has deterred me from looking for another life partner totally.

The recent report on the family that ran into issues with their renovation contractors after paying $38,000 is a familiar story that seems to happen time and again. Every few months, you will have heard or read about someone who had contractor woes, where money has been paid, but the works either not done, or not completed, or worse still, no of the required and agreed standards. Normally when this happens, it is the customers who stand to lose. They have to shell out a few thousand dollars to hire these contractors in the first place. But when work is not done or completed, and the contractors run away, there is no way the customers can get the money back. There may be court rulings to award the damages and pay back back money owed to customer, but this is hard to enforce. The contractor may just remain uncontactable, their shops abandoned, and money paid disappeared along with the contractors.

The Consumers Association of Singapore (Case) has flagged parallel importer, SG Auto (Ang Mo Kio Street 62) after it incurred more than 20 complaints from customers in the past year. Customers with SG Auto's would pay a deposit "for guaranteed COE bidding and delivery of a car"

California Fitness Singapore has issued a "no comments" directive to its staff. Staff of the once popular gym chain were told not to provide any comments to questions on whether it will also shut down the remaining branches here. The image shows a FAQ that was issued to their stuff. California Fitness Singapore remains tight-lipped about its business developments in Singapore. Members are stuck in a limbo as they cannot terminate their membership due to the "Terms and Conditions" that were stipulated when they signed up with the gym. Yet, the "sign-up for membership"page on the company's site is still in place and it continues to promote the gym's packages.

California Fitness under JV fitness had shut down their Hong Kong branches abruptly without notification. The same will eventually happen to Singapore as California Fitness Singapore belong to the same group, JV fitness.

Matthew Allan and his wife had paid $63,000 to an interior design firm, Sense Ideas Design, to renovate their new three-bedroom apartment. Mr Allan, an Australian with a Singapore permanent residence here, said that he had paid the firm up to 90% of the total renovation costs.

Consumer watchdog CASE has issued a strong warning to bakery BreadTalk, stating that its recent actions were in breach of the law. Should such flagrant breaches continue, CASE would take further punitive action against the company.

Noting that some of the petrol prices were raised beyond the levels of the duty hike, Mr Seah Seng Choon, executive director of the Consumers Association of Singapore (CASE), said it was understandable for the petrol companies to increase prices following the levy hike. But he pointed out: “They should not increase more than what the tax requires them to and if they do that, they are profiteering from the situation.”

The management of People's Park Complex said that for the past two years, it has taken measures to minimise the errant sales tactics seen in other shopping centres. While the problem remains, it has been "gradually reduced lately", the Management Corporation said. The management said it has been working closely with the relevant authorities, including CASE, police and Singapore Tourism Board to reduce the incidents of such practices. "(While) People's Park Complex may not have eradicated the problem completely, at least it has been noted that the malpractice of sales tactics by these operators here has been gradually reduced lately," it said in its statement.