Tag Archives: Assurity

SINGPASS 2FA SYSTEM IS AN EPIC FAIL, SMART NATION OR DUMB NATION?

I had been trying to help my mum who is computer illiterate to register for the new Singpass 2FA. Not only did the registration failed for both SMS and online web registration, it appeared that my mum's information on their database had been compromised with an unknown mobile number, as it was displayed when one tries to register online. What's worse is, subsequent attempts to contact the customer support of Singpass and Assurity.com, via phone and online email/form, were totally non-responsive. Yes, both phone and online email/feedback form, to each of them, 4 methods, came to no avail after several days.

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IS ONEKEY TOKEN RELIABLE? TRIED TO REGISTER BUT RECEIVED ERROR PAGE

Tried to activate my one key, at the last step after entering the OTP, it just show above error. What kind of government service is like this? Isn't Gov service should be reliable? What company is Assurity is? Some unknown company pop up with office at area with tiny 2 meter wide corridor with huge amount of people asked to go there by Singpass. After the error above, i tried to call their hotline and waiting 9 minutes without anyone picking up. What if I need to do something urgent with government? Means cant do and should rely on this 'company'?

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