Tag Archives: AIA

Used to be an Insurance Agent, quit after finding out that the agents themselves don't know what they're selling. Anyways, in general, when you buy an insurance, you are "investing" in the assurance of your dependants in case anything happens to you prematurely, you hope that the Sum assured will be sufficient to support your dependents when you're gone.

Having reached the service centre and got my queue number, I sat down and waited for my turn. As the queue number on the screen keeps jumping, I found it very strange that my queue number starting with 8xxx doesn't seems to be moving. After a while, I came to realise that of 8 the 12 counters are open, with 4 of them closed. Probably due to absentees. I kept waiting and waiting. However the number doesn't seems to be moving. It was only after a while that I found out that there are only 2 counters that are serving the public or policyholders.

This message serves more as an advisory than anything else. As most of my closer friends are probably aware, my dad is currently fighting a losing battle against stage four pancreatic cancer. The cancer has become life limiting and we are looking at anything from a couple of weeks to (hopefully) two months. The medical bill he had to foot came out to about S$85k and AIA refused to pay a single cent, even though their agent made a mistake by telling us that we would be able to claim fully. We have appealed repeatedly and this letter is the latest outcome.