Tag Archives: 2FA

POOR ATTITUDE SHOWN, ALL I WANTED WAS SINGPASS TOKEN

Due some ‘idiot’ who has spoilt the market hack into the system and sold our SingPass to other countries. We were actually very safe and it has been for many years, no need to change our passwords. The staff at the counter number 6, initially did not want to give me the token, saying I already did my 2FA, so there is no need for me at all. Then, not only the staff, another staff beside also join too saying you must have a good reason to have the token.

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SINGPASS 2FA SYSTEM IS AN EPIC FAIL, SMART NATION OR DUMB NATION?

I had been trying to help my mum who is computer illiterate to register for the new Singpass 2FA. Not only did the registration failed for both SMS and online web registration, it appeared that my mum's information on their database had been compromised with an unknown mobile number, as it was displayed when one tries to register online. What's worse is, subsequent attempts to contact the customer support of Singpass and Assurity.com, via phone and online email/form, were totally non-responsive. Yes, both phone and online email/feedback form, to each of them, 4 methods, came to no avail after several days.

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