I hear the same from wife beater, gambler, kleptomaniac, pedophile, homosexual, lesbians, etc. I have them crying profusely in my office about their struggles. They are so genuine, so honest with their feelings, so sincere but SO WRONG. I have to challenge them to act against their own passion. Confront them with their wrong. Help them not to give excuses. Teach them to take personal responsibility and not to blame others. And above all help them to encounter God and His power.