The latest announcement by the Land Transport Authority to penalise and reward public transport operators (PTOs) based on the frequency of delays in buses might have raised a few eyebrows. If not, it really should. Indeed, those who have read the comments in the first report by TODAY would have noted the negative reactions among readers. Clearly, this has not gone down well with the average Singaporean. It is interesting to note that the second report on the issue, by the same author, carried a very different headline – see image above. Perhaps there was a realisation, even by TODAY, of what this penalty-reward scheme really is about?