Unscrupulous shop in Kembangan Plaza Selling Fake Xiaomi Phone as real ones

Dear All Singapore Stuff,

I have purchased a fake XIAOMI REDMI from popular online shopping website QOO10. On the website, this merchant call PACTECH advertised selling "original" and "authentic" Xiaomi phones for $169 which is the same price as the real Xiaomi phone selling outside. After I bought the phone, and collected it from the merchant's office, I brought it home to test. The packaging looked quite good and the phone felt sturdy and the screen was clear. I was quite happy with myself for buying this cheap and good phone.

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Suddenly I remember how the Chinese like to fake everything and I wondered if they would fake a cheap phone like Xiaomi. I mean they even sell fake eggs in China made of flour and chemicals. So I checked the IMEI number on the phone and I discovered that the phone IMEI number was different from what was written in box. I check the serial number also, and it showed "0123456789ABCDEF". Where got serial number like this one?

See the photos I have taken for strong evidence that this is a fake Xiaomi phone.

I called the shop and told them what I found out, but the salesman keep saying that this is an original set from Hong Kong and it is from the Xiaomi factory. I asked him repeatedly if it is a real Xiaomi phone and he just don't wanna answer. I said I want my money back but the salesman said goods sold cannot be returned and he will check wiith his boss I can get a refund. It's been more than 1 day and I haven't heard from them.

PACTECH COMPUTER is located at 18, Jalan Masjid, 02-03 Kembangan Plaza. It is very near Kembangan MRT. They also sell computers, printers and other brands of phones. Please be careful of these unscrupulous merchants and not everything bought from QOO 10 is authentic. I hope Xiaomi company and Police can look into this before more people get conned.

Pissed off Fakemi Buyer

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