When her factory-worker husband suddenly became ill in the middle of the night, one woman immediately made a booking with taxi companies in the hopes of bringing him to a 24-hour clinic.
What she did not expect was for the taxi driver who was assigned to her case to refuse to even pick them up at all. When he arrived, the taxi driver ignored the woman's pleas for help, refused to pick up his assigned fare and drove off.
Mdm Li, who made the call at 12.50am on Sunday, noticed that her husband had returned home feeling unwell. He began to experience nausea and diarrhea symptoms. By nightfall, he was so ill that he could barely walk. That was when Mdm Li used a Taxi booking app to call for a taxi to ferry her and her husband to a nearby clinic.